Virtual Drummer crashes my DAW

There have been rare reports of crashes under Ableton Live and Logic. This affects around 5% of VD users. We beg your pardon for any inconvenience and are working on a final fix to be released asap.

Meanwhile, you might want to try our beta version of a fix available here:

PHAT
macOS: Download
Windows: Download

SOLID
macOS: Download
Windows: Download

HEAVY
macOS: Download
Win: Download

This version is not fully qualified and might expose other problems. However it's worth a try for those of you who experience frequent crashes.

We greatly appreciate you sending feedback. If you'd like to speed up the fix, you may supply us with the following information via support@ujam.com:

• Your hardware specifications
• Mac OS or Windows Version
• Crash report given

We do what we can to solve this quickly and will notify you, as soon as we have a fix. If you can't wait for updates – which of course is understandable – we will refund your order. Just send us an e-mail at support@ujam.com and we will handle your request swiftly.

Thanks for using Virtual Drummer, Rock on!

Have more questions? Submit a request

1 Comments

  • Avatar
    UJAM Testing

    My authorization is removed /
    My trial is expired after install the beta version (hotfix)

    Please send us your .ops file so we can reset the trial time or activate your plugin.


    You can find the file in the following location.
    Win: {SYSDRIVE}:/USERS/USERNAME/AppData/Roaming/UJAM/____.ops
    Win: {SYSDRIVE}:/USERS/USERNAME/AppData/Roaming/UJAM/____.ops

    Sorry for the inconvencies.

Please sign in to leave a comment.